Hello! I'm Shraddha Borah

Product Manager with an Engineering Mindset and a Passion for Purpose-Driven Innovation.

With a background in Electronics Engineering and a strong foundation in mathematics, I started my career as a Java Developer. Within a year, I advanced to a Business Analyst role—bridging technical execution and business strategy with ease.

As I progressed into roles like Senior Developer and Data Scientist, I led cross-functional, data-intensive projects and managed IT programs across global teams. These experiences naturally evolved into Product Management, where I now drive scalable solutions by combining analytics, user empathy, and agile execution.

Currently pursuing my MBA at Fordham University with a focus on Applied Analytics and Economic Development, I'm sharpening my ability to align product strategy with business impact—especially in fintech and data-first environments.

Beyond work, I'm passionate about exploring emerging technologies, planning my next adventure, and drawing inspiration from systems—both digital and human—that shape how we live, work, and connect.

Work & Projects

As a Product Manager with a foundation in engineering and data science, I've driven scalable innovation across fintech, insurance, and enterprise software. Here's a snapshot of how I've launched products, optimized user experiences, and aligned cross-functional teams around impactful outcomes.

Professional Experience

Capco (Client: Morgan Stanley) – Product Manager, AI Strategy & Ops

New York, USA | Feb 2024 – May 2024

  • Led product roadmap execution for AI-powered anomaly detection platform; improved operational resilience and reduced downtime by 80%.
  • Informed product decisions using Amplitude analytics, SQL dashboards, and qualitative user feedback from >500 customer interviews.
  • Orchestrated cross-functional sprint planning with engineering and design to improve fintech onboarding flows, boosting conversion by 15%.
  • Prevented $6M revenue loss by reworking GTM strategy based on segmentation insights and usability testing.

LTIMindtree (Client: Selective Insurance) – Product Strategy & AI PM

New Jersey, USA | Jul 2023 – Jan 2024

  • Launched AI-based claims triaging tool—improved underwriting decision speed by 35% and enhanced user trust through transparency features.
  • Defined personas and improved UX flows using FullStory heatmaps, contributing to 4x increase in digital quote completions.
  • Designed and prioritized features for intelligent onboarding, decreasing drop-off by 35% and increasing lead qualification accuracy to 96%.

Barclays – Assistant VP, Product Lead (Cloud Ops & Analytics)

Prague, CZ | Sep 2021 – Jun 2023

  • Owned end-to-end product vision for cloud-based onboarding platform; reduced user activation time by 3.5 weeks.
  • Drove FX trading product adoption (+40%) through improved UX flows and gamified onboarding journeys.
  • Built OKRs with senior stakeholders; led agile squads using JIRA, Confluence, and Databricks to streamline product delivery.

Fiserv – Product Operations Manager (Data & SaaS)

Georgia, USA | Dec 2019 – Sep 2021

  • Managed agile delivery for 6 B2B SaaS products across card payments, digital onboarding, and reporting dashboards.
  • Created SQL-based reporting pipelines to track product KPIs, reducing stakeholder reporting time by 50%.
  • Led sprint demos and cross-team ceremonies to maintain alignment and delivery velocity.

L&T Infotech – Product Manager, Mobile Experiences

Helsinki, Finland | Oct 2018 – Dec 2019

  • Launched digital servicing app for Nordic banking client; improved monthly retention by 15% through UX revamp and persona-led design.
  • Used telemetry and multivariate testing to refine feature prioritization and increase app installs by 4x.

Majesco (Client: IBM) – Product Engineer, Cloud Platforms

New York, USA | Sep 2017 – Sep 2018

  • Shipped cloud-native application modules for IBM clients—reduced operational costs by 25x and load times by 20%.
  • Acted as technical liaison between engineering and customer success to streamline onboarding and bug triage.

CGI – Associate Product Analyst

New York, USA | Feb 2014 – May 2017

  • Founded internal product community to enhance onboarding and peer learning—reduced external hiring costs by $100K+.
  • Supported GTM rollout of internal analytics tools with stakeholder training and success measurement.

Featured Projects

Restaurant Analytics NYC

A Streamlit-powered dashboard visualizing NYC open restaurant data. Validated scraped data using Google Maps & Yelp, identified hot spots using social discovery, and proposed new data sources to optimize merchant intelligence.

GitHub Portfolio

Explore my data science, machine learning, and product analytics projects covering consumer behavior, ESG, financial modeling, and more.

Let’s Collaborate

If you’re seeking someone who blends technical depth with business acumen, feel free to reach out. I’d love to hear about your product, data, or strategy challenge.

Get in Touch